NeptuneHelp.com and its companion sites are a group of ecommerce sites focused on providing money saving repair kits for the Maytag Neptune Front Loader Washer. The origin of the sites business model came from its current owner while assisting a friend with the control board of her Maytag Front End Load Washer. She was quoted about $450 for the repairs of her washer by the Maytag Technician.







Having an electronics background, the NeptuneWaxMotor.com owner was able to develop the R11 Q6 Repair Kit to fix the washer with a price of about $39. Since every Neptune front load washer that was shipped with a timer knob has a faulty wax motor, I quickly saw the opportunity to fill this niche market.







The first repair kit developed offers the customer the ability to repair their own washer control board without having to replace it in most cases. The next kit that was put together is the Neptune Bearing and Seal Kit. It allows the customer to perform his/her own repairs by replacing the bearings as opposed to the costly job of replacing the outer tub which when quoted by a technician will cost about $900.







The site also rents 17 special Neptune Bearing tool kits that is helpful for performing these repairs which comes with a 14 minute DVD demonstrating step by step procedures making it very easy for any Do-It-Yourselfer. The tool was designed for service technicians and became immediately successful as a rental offer through the neptunebearing.com site. With the rental turnover for each tool being at least twice per month, it creates roughly $3,900 monthly net income. There are also Neptune owners that change their bearings without the special tool rental.







In addition to these repair kits, the owner has access to and offers all Neptune replacement parts, if requested. In addition, most appliance parts are available at wholesale for ranges, dishwashers, fridges, etc..







After about 4 years online, the company has become established in this industry and its success continues today with sales growing annually. Its customers are people from all walks of life who own Maytag Neptune Front End Loaders and do not want to throw out their washer for a new one due to too costly repairs. Having shipped repair kits to customers in Egypt, Israel & Australia demonstrates that its audience reaches beyond the US into the global market as well. The Neptune sites are capturing this market by providing low cost repair kits with lots of how to information and excellent customer service.







This business can be home based and operated at any location. The owner currently spends about 20 - 30 hours per week processing orders, shipping items, handling technical support and ordering parts. A contractor spends about 2 - 3 hours per week maintaining the business bookkeeping through Quick-Books.







The sites are clean looking with an easy to navigate designs. In addition to full functioning ecommerce sites, there are informational resources for customers through the blog, repair videos, disassembly pictures and newsletters. With the SEO work done to date, the website boasts #1 ranking on Google its top industry keywords.







Building upon its foundation, excellent keyword ranking and growing profits, the Neptune sites can be taken into the next level of growth by increased marketing efforts. Some ideas for future growth include: adding new synergistic products to the current mix like laundry detergents & fabric softeners or other appliance parts, offering upsells to encourage multiple purchases and increasing SEO efforts.







To diversify this business, I also started providing bearing and seal kits for the Kenmore Elite front loaders and Whirlpool Duets front loaders as well which will open up even more potential business for other replacement parts. Those domains are included in the sale. One last domain is for replacement glass cooktops and it is an affiliate site that Generates around $140 a month in appliance part sales commissions. There are at least 9 domain names included in the offering.







This is an excellent opportunity for a buyer to acquire an established quality commerce website business with continued growth potential!